Emergency Response

Our expert-led healthcare and staffing solutions will help you maintain operations, minimize disruption, and come out on the other side stronger. With our comprehensive offerings, you’ll have access to strategic and clinical consulting, proctoring services, screenings and testing, and care support for members who have been impacted. We can provide quick deployment and proactive support to ensure high-quality healthcare, even when community resources are limited. You can trust Wellness Coaches to help you protect your organization and/or your population.

Protecting Your Workforce

We are a national leader in emergency response, providing turnkey COVID-19 testing and vaccination services to states, federal agencies, municipalities, and private organizations.

We have administered over 2.5 million COVID-19 tests and over 500,000 COVID-19 vaccinations in large scale, smaller scale, fixed, semi-permanent, and mobile environments, including several public testing programs for the health departments of 10 states and 5 municipalities. Our expertise in rapid response testing was demonstrated through our work with FEMA, where we swiftly performed over 60,000 POC tests in over 50 unique FEMA sites, often within 36-48 hours of receiving the call order. We are proud to have earned 8 highly rated Contract Performance Assessment Reports (CPARs) for our efforts.

See What Our Clients Say

Wellness Coaches is a responsive contractor that provides very good resources, sound technical approaches, timely communication, and certified staff.
— Federal Emergency Management Agency (FEMA)

Our Emergency Response, Turnkey Solution

We combine over 25,000 trained healthcare staff, rigorous protocols, and state-of-the-art technology to provide:

State-of-the-Art Technology

Registration, authorization and consent management, scheduling, and result delivery are delivered via a state of the art, HIPAA-compliant platform.

Onsite Medical and Clinical Resources

Services are delivered by our national network of over 25,000 highly trained, certified and credentialed healthcare professionals.

National Rapid Response Capabilities

We can rapidly deploy within 36 hours of receiving notification of a emergency response requirement. We handle all healthcare professional recruitment and scheduling, equipment, logistics, and communication planning and management.

Complete Range of Test Options

We are an accredited CLIA-waived laboratory and can offer a wide variety of FDA EUA authorized point of care antigen and molecular tests, with results in 15-30 minutes. We also offer PCR lab-based testing options with results in 24 hours.

Communication and Language Support

We have a full-time communications team that develops written materials and scripts for all our participant outreach and program promotion. Our technology platform can translate our services into over 100 languages.

Project Management

Project Management includes coordination with key stakeholders at our customers to arrange scheduling and logistics and to ensure that project goals and accountability are met.

Secure Reporting

Test results and population-level data are stored in a secure, HIPAA-compliant, HITRUST certified portal. Participants are notified via email and or text when results are available.

Scalable and Customized Infrastructure

We can scale our services to meet any size requirement, large or small, and offer the flexibility to have fixed, semi-permanent, mobile and/or virtual emergency response solutions.

At-Home Test Kits

We have supplied over 3,000,000 FDA EUA approved rapid COVID-19 OTC tests to states, hospitals, and private clients nationwide. We provide a robust reporting solution that allows individuals to self-report test results, or we can provide proctoring services for self-administration testing. Test kits can be shipped to our customers in bulk or directly to participant homes.